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  1. #1
    Editor Christy's Avatar
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    Default Can't comment on Matt's new article

    I typed everything as usual and then entered the security code words (if that's what they're called), and I got the below message. I tried twice.

    The form you submitted contained the following errors

    • Unable to receive your comment at this time.

    Return to Previous Page

  2. #2
    Senior Member Blackford Oakes's Avatar
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    Default Re: Can't comment on Matt's new article

    I had similar on Carlos' article, however my responce indicated it needed Moderator approval.

  3. #3
    Senior Member Doug's Avatar
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    Default Re: Can't comment on Matt's new article

    They may be tweaking the settings due to the spam we've been getting recently in the blog comments.

  4. #4
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    Default Re: Can't comment on Matt's new article

    That's exactly right. We were getting spammed literally every hour for ugg boots etc. So settings have been changed and all comments remain 'closed' until opened by me or the owner of the story. So the writer of the article gets an email from 411 saying a new comment has been posted and it is up to them (or me) to 'open' the comment. Both Christy and Joe commented on my Yardbird story and I opened them so they appeared on the website.

    It is up to Carlos and Matt to check their emails and open their comments to the website. I can do it for them but I don't get the email notification for new comments on their stories, only my own so do not monitor theirs so closely. I will look now for you guys.

    As a procedure, it is great. I am still getting 10 ugg 'comments' to every 1 real one. So the ugg spam now cannot appear.

  5. #5
    Editor Matt Meltzer's Avatar
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    Default Re: Can't comment on Matt's new article

    Ah, I was wondering how it was Christy's comment showed up and I hadn't "approved" it yet.

    Still, this comment approving is a serious pain in the kneecap. Probably also hampers discussion.

  6. #6
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    Default Re: Can't comment on Matt's new article

    It won't be forever Matt but seriously, the spam was out of hand. This was Gus's decision to fix it. Honestly, I was spending at least an hour a day removing it from story comments and monitoring it. This way may hamper discussion but spam for uggs all over the site will do that also, it makes us look like amateurs.

  7. #7
    Editor Matt Meltzer's Avatar
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    Default Re: Can't comment on Matt's new article

    Yeah I can't think of a better solution myself. Just a shame it came to this. All the more reason to boycott Uggs.

  8. #8
    Member Maria de los Angeles's Avatar
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    Default Re: Can't comment on Matt's new article

    I am still getting spam comments on my stories ... is anyone deleting them? I would absolutely prefer to moderate comments.

  9. #9
    Gus
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    Default Re: Can't comment on Matt's new article

    Maria,

    All authors have the ability to moderate (open and delete) any comments posted on their stories.

    Please clarify, are you getting email notifications with spam comments, or do you see spam comments appearing on your stories?

    As Jess mentioned, for the time being, comments are being moderated, and it's up to the author of the story, Jess, or me to moderate and open the real comments and delete the spam.

    So, you shouldn't be seeing any spam comments appearing in the stories, right now.

    Note to authors: don't be fooled by fake comments. Almost everyone who fills out the URL field with a website address is a spammer. Make sure to verify the website is legit.

  10. #10
    Gus
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    Default Re: Can't comment on Matt's new article

    Chrsity, keep us poted if you still get the error message.

  11. #11
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    Default Re: Can't comment on Matt's new article

    Agreed that anyone posting with a website is usually a spammer. If I don't know who it is, I take out the url

  12. #12
    Member Maria de los Angeles's Avatar
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    Default Re: Can't comment on Matt's new article

    Gus, I see what is happening. I just went into the CMS and saw a bunch of spam comments were 'closed.' That's good. Then I don't have to worry about deleting them right away since they're not visible to the public.

  13. #13
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    Default Re: Can't comment on Matt's new article

    I hope it reeeeally annoys them lol.

    Bet the uggs are fake too.

  14. #14
    rk
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    Default Re: Can't comment on Matt's new article

    Here's an example of spam in this article Maria linked from that other thread about summer jobs:

    http://www.miamibeach411.com/news/us-visa-options

    Name:  Spam-Example.jpg
Views: 182
Size:  29.3 KB
    Last edited by rk; 12-21-2011 at 03:49 PM. Reason: typo

  15. #15
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    Default Re: Can't comment on Matt's new article

    Ooooh got it. Thank rk. Usually I get them all but I was in England then and missed that one.

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